Frequently Asked Questions

Most projects take 4-10 weeks from kickoff to launch, depending on scope. Simple workflow automations can be 2-3 weeks, while complex multi-system integrations may take 12+ weeks. We provide a detailed timeline during the discovery phase and keep you updated weekly.

Minor adjustments are expected and included. For larger scope changes, we'll provide options: adjust the timeline, phase the additional work, or prioritize features differently. We're flexible and focused on delivering value, not policing scope.

Yes! Every project includes 1-3 months of post-launch support depending on the package. After that, we offer monthly retainers ($500-$2,500/mo) for ongoing maintenance, enhancements, and support. You own the code and can also work with your own team.

We use modern, proven technologies: Next.js/React for web apps, Node.js for backends, PostgreSQL/MongoDB for databases, and cloud platforms like AWS or Vercel. We choose technology based on your needs, not trends. Everything is well-documented and maintainable.

Absolutely. You own all code and intellectual property created for your project. We provide complete source code, documentation, and deployment instructions. No vendor lock-in, no recurring licensing fees for the software itself.

Yes, we're happy to sign reasonable NDAs before discussing your project. We understand that you may be sharing sensitive business information and take confidentiality seriously.

Systems shipped so far cover maintenance and facilities, warehousing and logistics, manufacturing and fabrication, pest control, HVAC and field service, equipment rental, pet care, food service, and nonprofit. The focus is operational software for businesses with manual processes — the pattern transfers across industries even where I haven't built in yours yet.

Our typical projects start around $8,000 for focused workflow automation. This ensures we can deliver meaningful value and provide proper discovery, development, and support. If you have a smaller budget, we can recommend no-code alternatives or advise on DIY approaches.

Perfect — that is the normal case, not the exception. We speak business first, technical second. We'll guide you through the entire process, explain options in plain language, and ensure you're comfortable with every decision.

Usually, yes. Integrations shipped to date include QuickBooks, Stripe, Twilio, Google Calendar, EPOS Now, GitHub, Vercel, Resend, and Clerk, plus OCR and vision-model pipelines for document intake. If your software has an API — or even if it doesn't — it can likely be connected. Feasibility gets assessed during discovery, before you commit.

We typically structure payments as: 30% at project start, 40% at midpoint milestone, and 30% at launch. For longer projects, we may break it into more milestones. We're flexible and can discuss what works best for your cash flow.

Security is built into every project. We follow industry best practices: encrypted data transmission, secure authentication, role-based access control, and regular security updates. If you have a specific compliance regime to meet (HIPAA, SOC 2, or similar), say so during discovery and we will scope the controls it requires explicitly — no certification is claimed here that has not been audited.