Question 1

How long does a typical project take?

Accepted Answer

Most projects take 4-10 weeks from kickoff to launch, depending on scope. Simple workflow automations can be 2-3 weeks, while complex multi-system integrations may take 12+ weeks. We provide a detailed timeline during the discovery phase and keep you updated weekly.

Question 2

What if we need changes during development?

Accepted Answer

Minor adjustments are expected and included. For larger scope changes, we'll provide options: adjust the timeline, phase the additional work, or prioritize features differently. We're flexible and focused on delivering value, not policing scope.

Question 3

Do you offer ongoing support after launch?

Accepted Answer

Yes! Every project includes 1-3 months of post-launch support depending on the package. After that, we offer monthly retainers ($500-$2,500/mo) for ongoing maintenance, enhancements, and support. You own the code and can also work with your own team.

Question 4

What technologies do you use?

Accepted Answer

We use modern, proven technologies: Next.js/React for web apps, Node.js for backends, PostgreSQL/MongoDB for databases, and cloud platforms like AWS or Vercel. We choose technology based on your needs, not trends. Everything is well-documented and maintainable.

Question 5

Can we own the source code?

Accepted Answer

Absolutely. You own all code and intellectual property created for your project. We provide complete source code, documentation, and deployment instructions. No vendor lock-in, no recurring licensing fees for the software itself.

Question 6

Do you sign NDAs?

Accepted Answer

Yes, we're happy to sign reasonable NDAs before discussing your project. We understand that you may be sharing sensitive business information and take confidentiality seriously.

Question 7

What industries do you serve?

Accepted Answer

We've worked with construction, manufacturing, distribution, home services, healthcare, professional services, and more. Our focus is on operational software for businesses with manual processes, not industry-specific knowledge.

Question 8

What's the minimum project budget?

Accepted Answer

Our typical projects start around $8,000 for focused workflow automation. This ensures we can deliver meaningful value and provide proper discovery, development, and support. If you have a smaller budget, we can recommend no-code alternatives or advise on DIY approaches.

Question 9

What if we're not technical?

Accepted Answer

Perfect! Most of our clients aren't developers. We speak business first, technical second. We'll guide you through the entire process, explain options in plain language, and ensure you're comfortable with every decision.

Question 10

Can you integrate with our existing software?

Accepted Answer

Usually, yes. We've integrated with Salesforce, QuickBooks, SAP, HubSpot, Shopify, and dozens of other platforms. If your software has an API (or even if it doesn't), we can likely connect to it. We'll assess feasibility during discovery.

Question 11

How do payment terms work?

Accepted Answer

We typically structure payments as: 30% at project start, 40% at midpoint milestone, and 30% at launch. For longer projects, we may break it into more milestones. We're flexible and can discuss what works best for your cash flow.

Question 12

What about security and data protection?

Accepted Answer

Security is built into every project. We follow industry best practices: encrypted data transmission, secure authentication, role-based access control, and regular security updates. We can also meet specific compliance requirements (HIPAA, SOC 2, etc.) if needed.

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